This policy should be read in conjunction with our standard terms and conditions.
Offshore Pro Group is a professional services provider. All work is undertaken on the basis that it is agreed, ordered and billed in advance. Once work has been carried out it is not refundable.
Refunds may be available only in the following circumstances:
- If you need to cancel an order that has been paid for in advance, please inform Offshore Pro Group immediately and we will attempt to cancel the work to avoid incurring costs. Any work not yet started can be refunded.
- If Offshore Pro Group is for any extraordinary reason unable to complete work paid for in advance, then a full refund will be issued.
- Other than in these circumstances, no refunds will be given with all provision of services being final
Since Offshore Pro Group sells services (intangible products) it is not possible to return products. Therefore returns are not accepted.
Should you have any questions or seek additional clarification on any aspect of our commitment to serve our clients, please do not hesitate to contact your Offshore Pro Group account manager.